Conversational UX: Knowledge and Conversation

Machine, I don’t understand you

Tacit knowledge, Intention and Order in Conversation

In an earlier post, we introduced Conversation Analysis (CA) as the sociolinguistic discipline concerned with the systematic study of what is known, in general terms, as interactive talk or talk-in-interaction and, more explicitly, everyday or spontaneous conversation.




Conversational AI UX Expert at FlixBus. Connect at

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Dr. Carmen Martínez

Dr. Carmen Martínez

Conversational AI UX Expert at FlixBus. Connect at

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